AI Training
We help AI experts organize their information using copy specifically crafted to communicate with artificial intelligence (AI).
IA Training: What we can do for you.
AI recognizes sets of words and responds accordingly to prompts written with clarity, context, and specific guidance.
For your AI to respond accurately and to hold logical, fluent conversations, it must be trained.
The company information and hard data feeding your AI must be accurate and up-to-date. You must teach it how to respond in order to and assist your users and customers efficiently.
Furthermore, you want AI to feature your brand in its responses whenever people ask about it, despite of the platform and model.
Is that it? Perhaps you have some other ideas…
AI Agent Training
This involves your company's information, employees, operations, products, and services. We review your information, update it and complete it, if necessary. Then we create copy for your AI to train it in its own language—using the correct tone and key phrases—to ensure accurate responses.
Ensuring Your Brand Appears in AI Responses
We review your documents and public-facing information to develop a strategy and create key phrases and content that the AI can identify as belonging specifically to your company and your industry.
WHAT I HAVE FOR YOUR AI AND YOUR BUSINESS:
All AI models require human intervention to perform effectively. This involves feeding and training the model with high-quality, accurate information, as well as empathetic and intelligent human conversational patterns and cultural context, to train AI how humans communicate.
- Conversational AI: Creating and training chatbots requires programmers but also experienced writers to feed the AI with natural dialogues covering your company's specific topics. This ensures the AI responds with empathy—using the correct tone and context to respond appropriately and meet your customers' expectations.
- Training Documentation: Creating documents containing accurate and up-to-date information about your company, staff, operations, products, services, industry trends, reports, and any other material that enables your AI agent to provide precise answers with a natural human tone.
- Response Evaluation: Assessing responses generated by AI agents. This involves reviewing its performance across key metrics: helpfulness, accuracy, safety, empathy, and human-likeness. This process trains the models to recognize and prioritize what counts as a correct response.
- Red Teaming: Pushing AI to generate inappropriate responses in order to identify and fix the underlying causes of incorrect advice or unsuitable outputs. Locating and editing source information, or data, and inserting new answers for inappropriate responses.
- AI for Marketing: Support for your marketing team. Analysis and generation of key phrases according to industry trends and actual AI responses. Review of website content, social media activities, presentations, etc. It's the AI SEO! This service may integrate with training documentation.
- Culturally Adapted AI: Adapting responses, dialogues, and interactions to a specific culture, region, and language (currently, we support English, Spanish, and Portuguese across various regions).
- Vertical Training: All the aforementioned services are offered with industry-specific specialization.
OUR OFFERING:
- 25 years experience in conversational, business, and academic writing.
- Ability to write in various personas and styles.
- Ability to create characters and imbue them with a distinct personality (like your chatbot).
- Mastery of literary elements such as tone, context, cultural nuances, and internal voice.
- Experience crafting natural, conversational dialogue. Meet Victoria Thorn.
- Experience in prompt engineering.
- Knowledge of AI safety protocols and bias-related issues.
- Understanding of how LLMs (Large Language Models) function.
- Ability to efficiently assess and edit text.
- Understanding of human logical and critical thinking principles to ensure accuracy.
- Experience in the creation, editing, and constructive critique of business documents.
